Dictator Engineering Ltd are committed to protecting your privacy. This policy explains the type of data we collect from you and how we use it.
Why do we collect information from you?
We collect information about you when you contact us with an enquiry or place an order for products or services. We may also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.
We collect data from you solely to:
- Respond to your enquiries
- Allow us to process and deliver your order
- Provide you with the best possible service and products
What information do we collect?
- Your name
- Your Email address – so we can transmit order confirmations, delivery information, invoices etc.
- Your address – so we can deliver your order.
- Your telephone number – but we’ll usually only call if we have a delivery problem or to talk to you about your order.
- Credit/debit card details - to process payment of your order. These details are not held on file either electronically or in hard copy format once the payment transaction is complete.
Access to your information
We aim to ensure that the information we hold is accurate and up to date. You can check the information that we hold about you by contacting us. If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, please get in touch and let us know what needs to be changed.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We do not envisage that we would ever need to transfer your information outside the EEA (European Economic Area) and we would in any case not do this without first obtaining your consent.For data protection purposes, details of sales orders are not accessible via the internet. All sales order and invoicing details are stored securely within our own computers, our cloud based back-ups and our manual archive records.
We send occasional email newsletters to customers. You will only receive this manner of communication if you have either:
- Previously purchased from us.
- Registered to receive the newsletter via our website
If you no longer wish to receive our newsletters you can opt-out at any time by sending an email with the subject ‘unsubscribe’ to email@example.com
We will never pass your details on to anyone outside of the Dictator group for marketing purposes.
Limited amounts of your data will need to be shared with partner companies for the purposes of fulfilling or delivering your order – this will typically be limited to delivery address, contact name and telephone number.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies however in a few cases some of our website
features may not function as a result.
Dictator Engineering Ltd uses Google Analytics to help analyse the way in which our website is used. Google Analytics uses "cookies" as described above and the information generated (including an anonymized IP address) will be transmitted to and stored on Google servers within the United States. This information is then used to evaluate visitors' usage of the website and to compile statistical reports on website activity for Dictator Engineering Ltd.
Google will not associate your IP address with any other data held by Google
Dictator Engineering Ltd will not use (and will not allow any third party to use) Google Analytics to track or collect any personally identifiable information of visitors to our website. We will not associate any data gathered from this site with any personally identifiable information from any other source as part of our use of Google Analytics.
If you have any questions/comments about privacy, please contact us at firstname.lastname@example.org